Privacy Policy for ChefEleanor.com

Effective Date: 07/01/2025

At ChefEleanor.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect the following types of information when you use our website or services:

  • Personal Identification Information: When you contact us, make inquiries, or book services, we may collect personal details such as:

    • Full name

    • Email address

    • Phone number

    • Billing and delivery addresses (if applicable)

    • Payment information (e.g., credit card details)

    • Dietary preferences or allergies (for catering services)

  • Usage Data: We may collect data on how you interact with our website, including your IP address, browser type, operating system, and pages visited.

  • Cookies: Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your inquiries, bookings, and payments

  • To provide and improve our private chef services

  • To communicate with you, including sending you updates, promotional materials, and personalized content

  • To comply with legal obligations, such as invoicing and tax reporting

  • To ensure the security of our website and services

3. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we will keep records of transactions for tax and accounting purposes.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

  • With trusted third-party service providers who help us process payments, deliver services, or run our website (e.g., payment processors, email marketing platforms, web hosting companies).

  • When required by law or to comply with legal obligations (e.g., tax reporting, court orders).

  • With partners who may offer relevant services (e.g., catering-related businesses, event planners), but only if you have given consent.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Rectification: You have the right to request correction of any inaccurate or incomplete data.

  • Erasure: You have the right to request that we delete your personal data, subject to certain conditions.

  • Restriction: You can request that we limit the processing of your personal data under certain circumstances.

  • Portability: You can request that we provide your personal data in a structured, machine-readable format.

  • Objection: You can object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at privatechefeleanor@gmail.com

6. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against loss, misuse, or unauthorized access. However, please be aware that no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ChefEleanor.com
Email: privatechefleanor@gmail.com
Phone: 0671686164
Address: 1 Impasse des Jardins, Lorigné, 79190

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